PRICING

All prices vary by style and salon professional. All prices are subject to change without notice.

PRODUCT RETURNS

You may exchange any product or receive store credit within 14 days of original purchase.  We only accept returns on Aveda products purchased directly from Salon Bamboo; items bought online or from other Aveda salons are not eligible for return.

NO-SHOW POLICY 

A no-show includes not calling to cancel, not showing up to a scheduled appointment, or showing up more than 30 minutes late to a scheduled appointment. Notifying us after an appointment time has passed is considered a no-show. Two no-show occurrences in a 12-month period will require a 50% deposit for all pre-booked appointments.

SATISFACTION GUARANTEE

Your satisfaction is our utmost priority. If you’re dissatisfied with your service, please inform us within 72 hours, and we will take prompt action to resolve the issue.

CELL PHONES

Cell phones must be silenced in the Salon and Spa areas.

PAYMENT METHODS

We accept cash, check, Visa, MasterCard,  American Express and Apple Pay.